Cannot open my projects Auria crashing

For general questions or discussion of Auria.

Moderators: Corey W, Rim

Unclebelly
Expert
Posts: 20
Joined: Fri Nov 23, 2018 5:17 pm

Cannot open my projects Auria crashing

Post by Unclebelly » Mon Nov 26, 2018 7:12 am

Hi I really need help
A couple of weeks back I updated the latest patch
Now I cannot load most of the projects I’m working on.
As the project loads the whole app crashes
I’ve included 3 pics Image
As seen on the 1 pic auria suggests I’m too low on memory
I am using the iPad Pro first generation
I closed all other apps and tried again but same problem,
I have tried various projects and the don’t load.
I was on iOS 11 . Something
I reloaded the app after deleting It
I also upgraded to latest 12 iOS 2 days ago
Same problem
Also I included 2 more pics because
In the iPad it shows I’m using 27 gig for all my projects
But when I go to icloud storage/usage their is no Auria shown
See pics

What can I do
Can somebody tell me how I can get my projects to install without crashing Auria
Very grateful for your help
Cheers
Steve

Unclebelly
Expert
Posts: 20
Joined: Fri Nov 23, 2018 5:17 pm

Re: Cannot open my projects Auria crashing

Post by Unclebelly » Mon Nov 26, 2018 7:14 am

Oh sorry here are the 3 pics
Thanks anybody can help me
Attachments
AE55D874-CBA1-411E-8DF4-E5949FB82E21.png
892260DB-0C0A-4BC6-A1C8-D8C2F8528186.png
4F9A70A3-9710-4DB7-A7B4-F3DFDC782927.png

Rim
Site Admin
Posts: 8281
Joined: Fri Dec 23, 2005 11:08 pm

Re: Cannot open my projects Auria crashing

Post by Rim » Mon Nov 26, 2018 9:22 am

It's possible your project got corrupted. Have you tried loading a snapshot? Auria automatically creates a snapshot every 10 minutes of use, so there's a good chance there's a snapshot in there you can use.

Rim

User avatar
mtingle
Expert
Posts: 1036
Joined: Sun Aug 05, 2012 3:47 am
Location: Cornwall, UK

Re: Cannot open my projects Auria crashing

Post by mtingle » Mon Nov 26, 2018 10:56 am

This happened to me with one of my projects. I managed to open it in Auria Pro (I use Auria app upgraded to pro normally) and removed the instance of THM and then I was able to open it again in Auria (upgraded).

There seems to be an issue with THM that corrupts projects and stops them from opening.

I can send the project to you if necessary.

Is there a way to have Auria open a project in a 'safe mode' where all plugins are disabled? Would be useful for project rescuing.

Unclebelly
Expert
Posts: 20
Joined: Fri Nov 23, 2018 5:17 pm

Re: Cannot open my projects Auria crashing

Post by Unclebelly » Mon Nov 26, 2018 4:12 pm

Hi Mr Rim

There is only 1 snapshot in the folder sadly
Why is that?

I wonder why Auria is not shown on the iCloud screenshot?

Hi Mtingle
I use Auria pro I don’t understand THM could you explain?
I just don’t know what to do

User avatar
mtingle
Expert
Posts: 1036
Joined: Sun Aug 05, 2012 3:47 am
Location: Cornwall, UK

Re: Cannot open my projects Auria crashing

Post by mtingle » Mon Nov 26, 2018 4:41 pm

Theres a guitar amp sym plugin call THM (from the auria store). If I remove this from project that wont load, It will then open.

Unclebelly
Expert
Posts: 20
Joined: Fri Nov 23, 2018 5:17 pm

Re: Cannot open my projects Auria crashing

Post by Unclebelly » Mon Nov 26, 2018 5:08 pm

Got you thanks
I’ll take a look

Unclebelly
Expert
Posts: 20
Joined: Fri Nov 23, 2018 5:17 pm

Re: Cannot open my projects Auria crashing

Post by Unclebelly » Mon Nov 26, 2018 5:10 pm

How do I remove thm?

User avatar
mtingle
Expert
Posts: 1036
Joined: Sun Aug 05, 2012 3:47 am
Location: Cornwall, UK

Re: Cannot open my projects Auria crashing

Post by mtingle » Tue Nov 27, 2018 8:23 am

The only way I could remove them was by opening the project in the other version of Auria from the app store. I use an upgraded version of Auria to make it pro, but there's also a pro only app in the store. I also own this and so tried opening the project in auria pro. It worked, once I could open it I deleted the THM plugin then used 'save as' to another app to open it in Auria standard.

No guarantee it'll work with your project and may not be worth the expenditure if you don't already own both apps.

You could either send the project to Rim and ask him to open it or wait until the next updated and hope that the new version of THM provides a fix.

Rim
Site Admin
Posts: 8281
Joined: Fri Dec 23, 2005 11:08 pm

Re: Cannot open my projects Auria crashing

Post by Rim » Tue Nov 27, 2018 8:26 am

@Unclebelly, can you please send me the project you're trying to open? I'll have a look over here and see what's going on. You can send it to my dropbox: rim@drumagog.com


Thanks,
Rim

Unclebelly
Expert
Posts: 20
Joined: Fri Nov 23, 2018 5:17 pm

Re: Cannot open my projects Auria crashing

Post by Unclebelly » Tue Nov 27, 2018 3:00 pm

Thanks you two for your support
I think I’ll first try Rims idea and send over the project
Actually there are 3 projects right now but I’ll just send one over.
Regardless that is a 20 minute epic piece of music so no small file
I will try to send over to you Rim today if I can’thanks So much your help
Cheers
Steve

Unclebelly
Expert
Posts: 20
Joined: Fri Nov 23, 2018 5:17 pm

Re: Cannot open my projects Auria crashing

Post by Unclebelly » Tue Nov 27, 2018 3:03 pm

I sound a bit dumb here but how do I send the project to you rim if I cannot even open it?

Corey W
Expert
Posts: 463
Joined: Tue Sep 23, 2014 10:58 am

Re: Cannot open my projects Auria crashing

Post by Corey W » Tue Nov 27, 2018 8:19 pm

You can use the Apple Files App on your iPad to access the Auria documents folder (Files> On My iPad> Auria Pro folder) and move any project into DropBox.
Once your Auria project is transferred into DropBox, use the DropBox app on your iPad to 'share' a link to the project.

Unclebelly
Expert
Posts: 20
Joined: Fri Nov 23, 2018 5:17 pm

Re: Cannot open my projects Auria crashing

Post by Unclebelly » Tue Nov 27, 2018 8:53 pm

Thanks Corey
Great


Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests