Can't access DropBox

For general questions or discussion of Auria.

Moderators: Corey W, Rim

ryanemersonvt
Member
Posts: 6
Joined: Thu Aug 24, 2017 2:31 pm

Can't access DropBox

Post by ryanemersonvt » Thu Sep 28, 2017 3:05 pm

Hello.

I've had a pretty good experience with DropBox so far, but now it's acting a bit funky. When I try to save a project to DropBox, I get a message that says: "There was an error uploading to your DropBox account." Additionally, when I got to Load Project, the contents in the Local folder and the DropBox folder are the same, even though my DropBox does not have the same songs as my local folder, and I know that because when I open DropBox on both my iPad and online, it's the same.

Thoughts?

Bliven
Member
Posts: 8
Joined: Fri Jan 10, 2014 1:18 pm

Re: Can't access DropBox

Post by Bliven » Thu Sep 28, 2017 3:19 pm

I'm having the exact same problem. I just installed iOS 11.0.1 hoping it would solve the problem but it didn't.

Rim
Site Admin
Posts: 8476
Joined: Fri Dec 23, 2005 11:08 pm

Re: Can't access DropBox

Post by Rim » Thu Sep 28, 2017 8:57 pm

This seems to be a Dropbox issue. I'm looking into it.

Rim

Markie4eyezz
Expert
Posts: 67
Joined: Sun Aug 25, 2013 11:18 am

Re: Can't access DropBox

Post by Markie4eyezz » Fri Sep 29, 2017 10:00 am

I'm too having issues with importing from Dropbox
Please can you keep me updated
I can't get any work done til it is sorted

Thanks rim and team

Trash
Expert
Posts: 68
Joined: Fri Jan 06, 2017 3:13 pm

Re: Can't access DropBox

Post by Trash » Fri Sep 29, 2017 10:14 am

Just to say I’m having the same issue (although I am reassured by the fact that it isn’t just me!)

Rim
Site Admin
Posts: 8476
Joined: Fri Dec 23, 2005 11:08 pm

Re: Can't access DropBox

Post by Rim » Fri Sep 29, 2017 10:27 am

Yes, it affects all Dropbox users.

Rim

User avatar
richardyot
Expert
Posts: 635
Joined: Tue Nov 19, 2013 4:45 am

Re: Can't access DropBox

Post by richardyot » Fri Sep 29, 2017 11:23 am

I imported some audio files from Dropbox into an Auria project earlier this week without any issues. Also saved a project to Dropbox yesterday and it all seems OK.

This is on iOS 10.3

Rim
Site Admin
Posts: 8476
Joined: Fri Dec 23, 2005 11:08 pm

Re: Can't access DropBox

Post by Rim » Fri Sep 29, 2017 11:35 am

Everything should be working now according to Dropbox.

Rim

Markie4eyezz
Expert
Posts: 67
Joined: Sun Aug 25, 2013 11:18 am

Re: Can't access DropBox

Post by Markie4eyezz » Fri Sep 29, 2017 12:02 pm

Yep all is well
Thank you rim

Markie4eyezz
Expert
Posts: 67
Joined: Sun Aug 25, 2013 11:18 am

Re: Can't access DropBox

Post by Markie4eyezz » Fri Sep 29, 2017 12:02 pm

Ps is auria ok to update to ios11

Rim
Site Admin
Posts: 8476
Joined: Fri Dec 23, 2005 11:08 pm

Re: Can't access DropBox

Post by Rim » Fri Sep 29, 2017 12:04 pm

I suggest waiting until the next Auria version is available (2.12). It's in beta now and should be released in the next few days.

Rim

wexdan
Member
Posts: 15
Joined: Mon Nov 28, 2016 4:01 am

Re: Can't access DropBox

Post by wexdan » Wed Oct 04, 2017 6:26 pm

Unfortunately, I can’t access dropbox either. I have upgraded from LE to Pro 2.12 , using iOS 11.0.2. When accessing dropbox, I am asked to grant access. Once I have confirmed, I am sent back to Auria, which, although the dropbox section of the browser is highlighted, just shows the files on the ipad. If I try to create a new folder, I receive the error message that there has been a problem uploading to dropbox.

I initially got a confirmation email from dropbox, which I have replied to, but still have no joy...

Any ideas greatfully received!

Rim
Site Admin
Posts: 8476
Joined: Fri Dec 23, 2005 11:08 pm

Re: Can't access DropBox

Post by Rim » Wed Oct 04, 2017 7:00 pm

Anyone else having this issue? Dropbox works perfectly here for me, with the same iOS version and Auria version. Beta testers also confirm that it's working fine.

Rim

wexdan
Member
Posts: 15
Joined: Mon Nov 28, 2016 4:01 am

Re: Can't access DropBox

Post by wexdan » Thu Oct 05, 2017 10:46 am

Just to confirm, I have removed Auria from my iPad and reinstalled 2.13, and I still cannot access Dropbox...

Rim
Site Admin
Posts: 8476
Joined: Fri Dec 23, 2005 11:08 pm

Re: Can't access DropBox

Post by Rim » Thu Oct 05, 2017 10:57 am

Have you tried removing the Dropbox app from your iPad?

RIm

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 129 guests