Unable to restore purchases
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- Member
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Unable to restore purchases
Hi,
Have just upgraded Auria and have tried to restore my purchases but all I get is an error message when I enter my Apple ID password.
This is not a test user account
Please create a new account in the sandbox environment.
Environment: Sandbox
Is this a glitch in the new update?
Have just upgraded Auria and have tried to restore my purchases but all I get is an error message when I enter my Apple ID password.
This is not a test user account
Please create a new account in the sandbox environment.
Environment: Sandbox
Is this a glitch in the new update?
Re: Unable to restore purchases
Are you an Auria beta tester?
Rim
Rim
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- Member
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Re: Unable to restore purchases
Hi Rim,
I'm not, no.
Only started getting the message this morning. The last update that required a purchase restore worked fine.
I'm not, no.
Only started getting the message this morning. The last update that required a purchase restore worked fine.
Re: Unable to restore purchases
Are you using Auria or Auria LE (or an upgraded Auria LE).
Thanks,
Rim
Thanks,
Rim
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- Member
- Posts: 14
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Re: Unable to restore purchases
Hi Rim,
I'm using Auria it hasn't been upgraded from LE
I'm using Auria it hasn't been upgraded from LE
Re: Unable to restore purchases
Are you sure you're using the correct login info? If you log in using a test account username you'll get this message.
Rim
Rim
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- Member
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Re: Unable to restore purchases
I seem to have sorted it by rebooting the ipad, they are downloading now.
Really strange but sorted.
Really strange but sorted.
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Re: Unable to restore purchases
I encountered the same issue after updating. I am not an Auria beta tester (although, sign me up ).
I am a beta tester for a lot of apps, including some supporting IAA. I have logged in to sandbox accounts on this device before, but I confirmed that I was using my main account. I tried several times, including shutting Auria down and re-opening it. I also tried signing out of iTunes and signing back in.
I'll try rebooting and see if that fixes it.
Screenshot: https://www.dropbox.com/s/dc0yk7y8y0037 ... 0%20AM.png
Clif
iOSMusic.org
I am a beta tester for a lot of apps, including some supporting IAA. I have logged in to sandbox accounts on this device before, but I confirmed that I was using my main account. I tried several times, including shutting Auria down and re-opening it. I also tried signing out of iTunes and signing back in.
I'll try rebooting and see if that fixes it.
Screenshot: https://www.dropbox.com/s/dc0yk7y8y0037 ... 0%20AM.png
Clif
iOSMusic.org
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- New Member
- Posts: 2
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Re: Unable to restore purchases
Ok, yeah, rebooting fixes it.
Re: Unable to restore purchases
This must be an app store problem.
Rim
Rim
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