Firmware update for Apogee One "fails"

For topics specifically about audio interfaces (USB, MFi, Camera Connection Kit)

Moderators: Corey W, Rim

Post Reply
buzzardwhiskey
Member
Posts: 15
Joined: Wed Mar 25, 2015 12:22 pm
Contact:

Firmware update for Apogee One "fails"

Post by buzzardwhiskey » Tue Mar 31, 2015 8:22 am

My brand new Apogee One for iPad and Mac gave me an issue right out of the box that's probably worth reporting here. Maestro (the iPad app for the Apogee One) immediately asks that you update the firmware on the device, but having done so it reports no version change and continues asking in an apparent infinite loop.

I was unable to Google this bug, but Apogee support returned my query fairly quickly. Once the firmware update reports success (but starts asking again) just disconnect everything and turn the unit and the app off. When it's all connected again the setup is no longer stuck in the firmware update loop and you can continue with the normal setup.

Peace,
David

User avatar
martygras
Expert
Posts: 709
Joined: Wed Aug 28, 2013 10:03 am

Re: Firmware update for Apogee One "fails"

Post by martygras » Tue Mar 31, 2015 10:04 am

I Googled around and found nothing as well. I did notice that several Apogee products say to try multiple times to try to update firmware. Or try to update the firmware from a different machine.
Marty Schulte [I'm a drummer. So, there's that.]
iPad AIR(128), Akai EIE, Akai EWI USB, illudium q-36 explosive space modulator
Head First Audio (live sound for Southern Oregon, USA)

dominicperry
Expert
Posts: 210
Joined: Tue Nov 27, 2012 2:35 pm

Re: Firmware update for Apogee One "fails"

Post by dominicperry » Sun Apr 05, 2015 3:56 am

It's in Apogee's knowledgebase.

http://www.apogeedigital.com/knowledgeb ... pdated-it/

It does work, but it pretends not to!

Dominic

buzzardwhiskey
Member
Posts: 15
Joined: Wed Mar 25, 2015 12:22 pm
Contact:

Re: Firmware update for Apogee One "fails"

Post by buzzardwhiskey » Sun Apr 05, 2015 9:13 pm

Thanks, Dominic. This is exactly what the support guys wrote. :) Other than this glitch, the Apogee One is killer.

Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests