question about problems with Scarlett 18/20 and Ipad

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iFra
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Joined: Tue Jan 07, 2014 5:43 am

question about problems with Scarlett 18/20 and Ipad

Post by iFra » Thu Jan 16, 2014 8:20 pm

Hi,
I own a Scarlett18/20 that I use on a 32gb ipad air (latest version of ios and Camera Connection Kit Original by Apple).
When I plug the sound card on your iPad, many times I see all the blue screen and the device is reset.
Other times, in the sound card's front panel, not light comes on indicating the USB connection.
Many times I have to first connect the USB cable to the iPad and later, turn on the card. With this method many times it works, sometimes not.
when the card connects regularly, I work without any problem.
I never apps running in the background and often my iPad was just turned on.
I do not know if is Scarlet that does not work or if it is my ipad that has some defect ....
has anyone ever encountered these problems?

Washboy
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Re: question about problems with Scarlett 18/20 and Ipad

Post by Washboy » Thu Jan 16, 2014 9:13 pm

Are you using a powered USB hub between your iPad and the 18i20?

iFra
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Joined: Tue Jan 07, 2014 5:43 am

Re: question about problems with Scarlett 18/20 and Ipad

Post by iFra » Thu Jan 16, 2014 10:25 pm

no ... Scarlett 18i20 works without the use of a USB hub ...

Washboy
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Re: question about problems with Scarlett 18/20 and Ipad

Post by Washboy » Fri Jan 17, 2014 7:47 am

Ah, of course! It's not USB powered is it? :oops: Sorry, I can't think of anything to help.

iFra
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Re: question about problems with Scarlett 18/20 and Ipad

Post by iFra » Fri Jan 17, 2014 10:09 am

no problem .... thank you anyway

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