DropBox not syncing

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Rim
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Re: DropBox not syncing

Post by Rim » Thu Oct 05, 2017 9:53 am

No, it's not related to that, as Dropbox is working for everyone else here. Have you tried deleting your Dropbox app on your iPad (Auria doesn't need it to function). Maybe when they updated that, it caused issues for some apps?

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mso77
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Re: DropBox not syncing

Post by mso77 » Thu Oct 05, 2017 11:17 am

I re-installed both Auria and Dropbox. Still the same.

Can it be a problem with the iPad Pro configuration? iPad Pro 12.9 2017 with 512 GB and iOS 11.0.2

Rim
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Re: DropBox not syncing

Post by Rim » Thu Oct 05, 2017 11:20 am

have you tried removing your Dropbox app entirely, then seeing if it works in Auria? Make sure you do a fresh reboot of your iPad (power off and power back on) after you do that. Auria doesn't need the Dropbox app to function, and maybe it's interfering with things.

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mso77
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Re: DropBox not syncing

Post by mso77 » Thu Oct 05, 2017 11:27 am

That worked. Hm. So it seems to be the Dropbox app.

Rim
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Re: DropBox not syncing

Post by Rim » Thu Oct 05, 2017 11:29 am

I figured that might have been the case, as lots of other users report no issues. Thanks for verifying.

Rim

mso77
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Re: DropBox not syncing

Post by mso77 » Thu Oct 05, 2017 11:30 am

So I‘ll just wait for an update?

mso77
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Re: DropBox not syncing

Post by mso77 » Thu Oct 05, 2017 11:35 am

Anyway thanks for the quick help.

Btw, my other issues with MIDI seem to be gone with the latest update.

Rim
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Re: DropBox not syncing

Post by Rim » Thu Oct 05, 2017 11:35 am

It's a Dropbox issue, so I assume they'll fix this in an update at some point. I've sent them an email about the problem in the mean time.

Rim

mso77
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Re: DropBox not syncing

Post by mso77 » Thu Oct 05, 2017 12:07 pm

Strange. Dropbox suggested re-installing the app and try it again. Did that and it still works.

So it seems I had to connect directly first.

Rim
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Re: DropBox not syncing

Post by Rim » Thu Oct 05, 2017 12:12 pm

Good to know!

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Tamar UK
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Re: DropBox not syncing

Post by Tamar UK » Thu Oct 05, 2017 1:12 pm

Hello Rim, just to confirm that this is the way I connected in the end (with Dropbox app removed from iPad)

I didn’t realise this may have been the problem so this afternoon I did a clean install of ios11 and reinstalled Auria and Dropbox app. Auria refused to link with my Dropbox account until I deleted the Dropbox app. It then linked fine and continued to work after I then reinstalled dropbox app.

PUMP
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Re: DropBox not syncing

Post by PUMP » Fri Oct 27, 2017 11:52 pm

Just got my iPad Pro today fresh install of both Auria Pro and Dropbox and Dropbox isn’t working

PUMP
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Re: DropBox not syncing

Post by PUMP » Sat Oct 28, 2017 12:33 am

Just received a reality check all the money I spent on Auria the original version, “Auria Pro”, plug ins and BeatMaker 3 had absolutely no problem syncing to Dropbox smh.. So who’s fault is it really what’s going on here?

Rim
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Re: DropBox not syncing

Post by Rim » Sat Oct 28, 2017 5:58 am

It's an issue with the Dropbox app. If you have this app installed on your iPad, delete it off the iPad. Once you're logged in to Auria, you can re-install it.

Also, Dropbox may e-mail you once you log in, asking to verify that it was you. Make sure you reply to their question. If you don't, you'll need to log in each time.


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PUMP
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Re: DropBox not syncing

Post by PUMP » Sat Oct 28, 2017 10:24 am

Still nothing I guess I’m just screwed and gonna have to move strictly to bm3 and use audio unit plugs until this issue is fixed I’ll be back

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