Cannot get Auria pro to download in Apple Store

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Nyanko
Expert
Posts: 24
Joined: Tue Jun 09, 2015 7:18 pm

Cannot get Auria pro to download in Apple Store

Post by Nyanko » Tue Feb 28, 2017 11:12 pm

It's like I had never bought it and it asks me to buy it again like a new customer even though I had it previously installed on the same iPad Air 2. How çan I get it back without paying the upgrade I have already paid last year?

Thank you for you reply.

Norbert

Rim
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Posts: 7845
Joined: Fri Dec 23, 2005 11:08 pm

Re: Cannot get Auria pro to download in Apple Store

Post by Rim » Wed Mar 01, 2017 1:18 am

You just need to press the Restore Purchases button at the top of the store.

Rim

Nyanko
Expert
Posts: 24
Joined: Tue Jun 09, 2015 7:18 pm

Re: Cannot get Auria pro to download in Apple Store

Post by Nyanko » Wed Mar 08, 2017 2:20 am

Hello Rim, thank you for your reply. There is an error when I do that saying 'There was an error restoring your purchases: 0 Cannot connect to iTunes Store' even though I can open it in my ipad just fine. Don't know what do do.

Edit: I just saw in another thread some other users had issues getting their app purchases to be restored. I will try to log out and log in again and see how it goes.

Edit 2: It worked. I just had the same problem in fact. Thanks for your reply and keep on the good work :)

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