Plug-in's not transferring to Pro

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Mgray
New Member
Posts: 4
Joined: Fri May 06, 2016 10:37 pm

Plug-in's not transferring to Pro

Post by Mgray » Fri May 13, 2016 11:53 pm

So I made the mistake of not upgrading properly from regular Auria to Pro, I just bought Pro from the App Store. How do I get all my old paid for plug-in's from regular Auria to transfer over to Pro? Also is there a way to get a refund for the difference between me paying full price instead of the upgrade discount?

Please and Thanks

Morgan
Expert
Posts: 106
Joined: Fri Aug 31, 2012 2:37 am

Re: Plug-in's not transferring to Pro

Post by Morgan » Sat May 14, 2016 1:11 am

If you go back to the General Discussion thread RIM has provided an extensive explanation ( Auria to Auria Pro Upgrade Troubleshooting ) on how to upgrade and what pitfalls to avoid. He also explains how to retrieve your purchased plugins.

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