Constant Crashing on Opening

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Emily B
New Member
Posts: 1
Joined: Thu Jun 06, 2013 9:23 am

Constant Crashing on Opening

Post by Emily B » Thu Jun 06, 2013 9:34 am

Every time I open the app it just shows the first Auria page and then crashes. Please let me know how to fix this!
Last time this happened I just deleted the app and then re-downloaded it. The problem with that is that if you do not have everything backed up on Dropbox then you lose everything.

Rim
Site Admin
Posts: 8476
Joined: Fri Dec 23, 2005 11:08 pm

Re: Constant Crashing on Opening

Post by Rim » Thu Jun 06, 2013 12:37 pm

If Auria crashes as soon as you open it (without displaying an error message), it usually means your iPad is out of memory. Double-tap on the home button, and close everything you see in that list (including things like Settings, Safari and App Store). Also, reboot your iPad (hold down the power button). Then run Auria again.

Rim

leosaya
New Member
Posts: 4
Joined: Fri Jun 07, 2013 1:59 am

Re: Constant Crashing on Opening

Post by leosaya » Mon Jun 10, 2013 8:18 pm

Hello,
This happy to me. I've tried everything. And Auria crashed everytime and I lost 3 big project over 2 GB because I clear the app and reinstall it.
(Please FTP connection to save will be very good.)

Rim
Site Admin
Posts: 8476
Joined: Fri Dec 23, 2005 11:08 pm

Re: Constant Crashing on Opening

Post by Rim » Mon Jun 10, 2013 9:14 pm

If Auria ever crashes for any reason, please send me the project which makes it crash - I will have a look at it here.

Thanks,
Rim

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