New update crashes

For general questions or discussion of Auria.

Moderators: Corey W, Rim

NoiseHorse
Member
Posts: 12
Joined: Sat Apr 05, 2014 9:21 pm

Re: New update crashes

Post by NoiseHorse » Thu Mar 29, 2018 5:29 pm

Yes sir my upgrade path was from original Auria upgraded to AuriaPro when it came out. iPad air2 latest iOS version.
I’ve now got 2.18 (I guess I previously had 2.17 because it is set on automatic updates). On any project if I add any fabfilter to any track everything crashes. Maybe I should try to redownload my fabfilter L2?

NoiseHorse
Member
Posts: 12
Joined: Sat Apr 05, 2014 9:21 pm

Re: New update crashes

Post by NoiseHorse » Thu Mar 29, 2018 8:35 pm

Update: all better! I guess my original 2.18 update was really 2.17, because tonight I had another update on App Store app, and it said 2.18 as well. And now everything is great. I realize this probably means I’m an idiot and can’t count or see numbers straight (which is why I’m glad there are so many more presets on L-2 now! Lol?

dblonde
Expert
Posts: 103
Joined: Tue Aug 25, 2015 2:15 am

Re: New update crashes

Post by dblonde » Fri Mar 30, 2018 12:54 am

All fixed here.
Thankss for a beautiful update.
Many thanks to Rim.

supanorton
Expert
Posts: 409
Joined: Tue Jul 17, 2012 1:38 pm
Contact:

Re: New update crashes

Post by supanorton » Fri Mar 30, 2018 5:55 am

I have an Air 2 running the latest iOS. I upgraded from the original Auria to Auria Pro. Is it safe for me to update to 2.18?

Fil Ipo
Member
Posts: 18
Joined: Thu Dec 18, 2014 7:25 am

Re: New update crashes

Post by Fil Ipo » Fri Mar 30, 2018 6:26 am

Thanks a lot, it works ... back to work 😃
iPad Pro 9.7 iOS 11.2.6 Auria Pro (upgraded from Auria when Pro was launched)

pegleg85
Expert
Posts: 43
Joined: Fri Aug 21, 2015 12:24 pm

Re: New update crashes

Post by pegleg85 » Fri Mar 30, 2018 9:50 am

2.18 still doesn’t work for me.
Are you working on 2.19 update?

Do you want me to replicate the issue?

Rim
Site Admin
Posts: 8079
Joined: Fri Dec 23, 2005 11:08 pm

Re: New update crashes

Post by Rim » Mon Apr 02, 2018 5:21 pm

2.18 is working without any issues for us here. My guess is you're experiencing a more general crashing issue that's unrelated to 2.18. If you can replicate it, I'll be glad to investigate it.

Thanks,
Rim

cliveluis
Member
Posts: 5
Joined: Wed Dec 06, 2017 2:49 am

Re: New update crashes

Post by cliveluis » Tue Apr 03, 2018 12:21 am

Please explain if normal

I purchased upgrade to L2, but does not show as installed on plugin page, still shows as 19.99 usd

However it does shows in plugins section , both L2 and L are showing

good news, So far had no crash with L2 ..... but only when I used Pro L

My understanding was once I upgrade that it would show as Pro L2 installed.

anyways this is FYI

Rim
Site Admin
Posts: 8079
Joined: Fri Dec 23, 2005 11:08 pm

Re: New update crashes

Post by Rim » Wed Apr 04, 2018 8:00 am

That's normal functionality. L and L2 will both show up in your plugin list after purchase, because you might have older projects that used L. These wouldn't load if you didn't still have it available.

Also, once you upgrade to L2, it will no longer be available as an option in the store. This is normal.

Rim

User avatar
JRSIV
Expert
Posts: 52
Joined: Fri Jun 26, 2015 9:37 pm
Location: Las Vegas, NV & Shepherds Bush, London, UK
Contact:

Re: New update crashes

Post by JRSIV » Sat Apr 07, 2018 9:35 pm

cliveluis wrote:
Tue Apr 03, 2018 12:21 am
Please explain if normal

I purchased upgrade to L2, but does not show as installed on plugin page, still shows as 19.99 usd

However it does shows in plugins section , both L2 and L are showing

good news, So far had no crash with L2 ..... but only when I used Pro L

My understanding was once I upgrade that it would show as Pro L2 installed.

anyways this is FYI
I’m experiencing the same thing, I just think Rim has misunderstood what is the bug.

I bought FabFilter Pro-L2 and after it cleared the purchase screen, downloaded the license & said “You’re all set” BUT then the price of the upgrade remained instead of showing “Installed”. This pic shows the Pro-L2 page AFTER I purchased it:
65C80FEE-9B0E-4536-A8DC-4285A4A737EB.png
It does show in my plugin/insert selection menu & does work perfectly. See below:
C12B5E35-D4F7-4930-A41E-B158D43CF251.png
It has no effect on recording & mixing its just one of those little bugs that OCD’s like me notice. I just hope it helps Rim understand what the issue is.

Other than that, 2.18 is working wonderfully and I appreciate all the work Rim put into the app.
JRSIV's Studio V uses Auria Pro v2.19 on an iPad Air 2 64GB w/iOS 11.4.1
Other apps include: DrumPerfect, Cubasis, ToneStack, Moog Model 15, etc.
Other gear includes: Tascam US-2x2 interface, Novation Launchkey 25 MIDI controller

Rim
Site Admin
Posts: 8079
Joined: Fri Dec 23, 2005 11:08 pm

Re: New update crashes

Post by Rim » Tue Apr 10, 2018 7:05 am

Yes, I'm aware of this, and it's nothing to be concerned about. The same thing happens with ProQ and ProQ2 and ProC / ProC2. The reason this happens is due to the way our store integrates with the iOS store framework. Rest assured that Apple knows you purchased the upgrade ;)

Rim

Rodrigo2017
Member
Posts: 5
Joined: Fri Oct 27, 2017 4:10 pm

Re: New update crashes

Post by Rodrigo2017 » Fri Apr 13, 2018 9:26 am

I have today some bad news. Auria upgraded to Pro 2.18, IOS 13 (upgrading now).In the middle of a mixing session (that have to finish this week end) FabFilter pluggins are causing Aria to crash each time I try to ad to a track. Until today worked perfectly Please help!!
Thanx a lot

Rim
Site Admin
Posts: 8079
Joined: Fri Dec 23, 2005 11:08 pm

Re: New update crashes

Post by Rim » Fri Apr 13, 2018 11:45 am

I'm not aware of any other reports of FabFilter plugins crashing. Can you describe exactly what you're doing in the project when it happens?

Also, please try a simple test to rule out the possibility that your project is corrupt. Create a new project and add one FabFilter plugin to a channel.

Thanks,
Rim

Rodrigo2017
Member
Posts: 5
Joined: Fri Oct 27, 2017 4:10 pm

Re: New update crashes

Post by Rodrigo2017 » Fri Apr 13, 2018 1:33 pm

Thank you Rim.
I just have checked with a new project, one new track, and still happens. Tryng to and pro R. It is the first time, two days ago I was mixing with no incidents. Just today begun. The projects made two days before are ok, FabFilter pro R works ok, but when I try to modify something opening thepluggin’s interface, Auria crashes again.
I just come from récord, mix and máster an entire album and so pride of your app that my colleagues could not believe! Hope to find a solution!

Rodrigo2017
Member
Posts: 5
Joined: Fri Oct 27, 2017 4:10 pm

Re: New update crashes

Post by Rodrigo2017 » Fri Apr 13, 2018 1:40 pm

The version appears as 2.18 on AppStore, but maybe reinstall Auria is an option?

Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests