Focusrite 18i8 and aura big problems

For general questions or discussion of Auria.

Moderators: Corey W, Rim

Post Reply
acaonweb
Expert
Posts: 194
Joined: Tue Sep 04, 2012 3:22 am

Focusrite 18i8 and aura big problems

Post by acaonweb » Fri May 23, 2014 3:07 pm

Hi guys,
i've a brand new 18i8 interface and i'm having lot of problem with aura.
The sound is glitchy and distorted, i've updated to the new firmware.

COnnecting to a mac and logic, the sound is good
But not with aura


I think i've to do something with Scarlett MixControl but i can't resolve.There is someone is using it?
Maybe can save the configuration and send it to me?

Please help i can't find anyone can help me!!!

Fabrizio
iPad Air 1 iOS 10.1 WiFi+3G 128 Giga, Scarlett Focusrite 18i8
http://mustek.bandcamp.com
https://itunes.apple.com/it/album/nottu ... d976220261

acaonweb
Expert
Posts: 194
Joined: Tue Sep 04, 2012 3:22 am

Re: Focusrite 18i8 and aura big problems

Post by acaonweb » Sat May 24, 2014 1:28 am

ok, for glitching i'ce resolved.

but there is something about monitoring

I'M NOT ABLE to hear correctly sound is going out through the headphones output of the scarlett 18i8
it seems echoed or reverberated

any suggestion?
iPad Air 1 iOS 10.1 WiFi+3G 128 Giga, Scarlett Focusrite 18i8
http://mustek.bandcamp.com
https://itunes.apple.com/it/album/nottu ... d976220261

Morgan
Expert
Posts: 106
Joined: Fri Aug 31, 2012 2:37 am

Re: Focusrite 18i8 and aura big problems

Post by Morgan » Mon May 26, 2014 3:34 am

image.jpg
Fabrizio, not sure if this will help but these are the settings on my 18i8 for my current input devices. I have no problems with Auria at all. It runs perfectly.

Trevor

acaonweb
Expert
Posts: 194
Joined: Tue Sep 04, 2012 3:22 am

Re: Focusrite 18i8 and aura big problems

Post by acaonweb » Mon May 26, 2014 6:41 am

thanks a lot
The headphones output is fine?
maybe can u send me the file?
Which version of scarlett mixcontrol are u using? With firmware?

I've another big problem... it seems i can't save to hardware, because when i power off the 18i8 i loose all the setup

did u have this problem, how did u resolve it? thanc again
iPad Air 1 iOS 10.1 WiFi+3G 128 Giga, Scarlett Focusrite 18i8
http://mustek.bandcamp.com
https://itunes.apple.com/it/album/nottu ... d976220261

Morgan
Expert
Posts: 106
Joined: Fri Aug 31, 2012 2:37 am

Re: Focusrite 18i8 and aura big problems

Post by Morgan » Mon May 26, 2014 12:59 pm

Fabrizio,

I have Scarlet MixControl 1.7.128.0 and Driver 2.5.1 API 3.0
Firmware version 608.

I haven't updated it since purchase a few months ago. I use my Windows 7 desktop PC to update and save the configuration as and when I make any changes. Save To Hardware works ok from my PC and I can disconnect the 18i8 and plug it back again without any loss of the setup. I don't think my files will be any use to you as I understand you are using a Mac.

Trevor

Morgan
Expert
Posts: 106
Joined: Fri Aug 31, 2012 2:37 am

Re: Focusrite 18i8 and aura big problems

Post by Morgan » Mon May 26, 2014 1:49 pm

Fabrizio, hi there again. I've just been experimenting with the Auria and seemed to have created the problems you have experienced with the intermittent audio. I have no technical understanding of why it happens but i can repeat it over and over again. I have found that if I have the 18i8 plugged into my desktop PC to make adjustments to the channels etc and then plug the 18i8 into the IPad I get the intermittent sounding audio. To rectify the situation I pause the audio on Auria and then unplug the USB connection to the 18i8. After a few seconds I plugg the USB lead back in again and the problem disappears. I have know explanation why it works but try it out.

Trevor

Rim
Site Admin
Posts: 8394
Joined: Fri Dec 23, 2005 11:08 pm

Re: Focusrite 18i8 and aura big problems

Post by Rim » Mon May 26, 2014 2:07 pm

By any chance are you using an iPad 2, 3, or original Mini? If you are, this may be the Core Audio bug which has been discussed many times in the past. There is no cure (other than to get an iPad 4 or Air). All iPad apps are affected by this bug.

Rim

acaonweb
Expert
Posts: 194
Joined: Tue Sep 04, 2012 3:22 am

Re: Focusrite 18i8 and aura big problems

Post by acaonweb » Mon May 26, 2014 10:00 pm

iPad Air here
iPad Air 1 iOS 10.1 WiFi+3G 128 Giga, Scarlett Focusrite 18i8
http://mustek.bandcamp.com
https://itunes.apple.com/it/album/nottu ... d976220261

jsol
Expert
Posts: 110
Joined: Sat Jul 20, 2013 9:28 pm

Re: Focusrite 18i8 and aura big problems

Post by jsol » Mon May 26, 2014 11:17 pm

To eliminate delay turn off monitor in the auria settings.

acaonweb
Expert
Posts: 194
Joined: Tue Sep 04, 2012 3:22 am

Re: Focusrite 18i8 and aura big problems

Post by acaonweb » Tue May 27, 2014 12:40 am

Morgan wrote:Fabrizio,

I have Scarlet MixControl 1.7.128.0 and Driver 2.5.1 API 3.0
Firmware version 608.

I haven't updated it since purchase a few months ago. I use my Windows 7 desktop PC to update and save the configuration as and when I make any changes. Save To Hardware works ok from my PC and I can disconnect the 18i8 and plug it back again without any loss of the setup. I don't think my files will be any use to you as I understand you are using a Mac.

Trevor
ok, but i have a PC too :)
iPad Air 1 iOS 10.1 WiFi+3G 128 Giga, Scarlett Focusrite 18i8
http://mustek.bandcamp.com
https://itunes.apple.com/it/album/nottu ... d976220261

Matt.Focusrite
Member
Posts: 9
Joined: Tue Apr 08, 2014 11:54 am

Re: Focusrite 18i8 and aura big problems

Post by Matt.Focusrite » Thu May 29, 2014 11:43 am

As mentioned previously, it sounds like you are monitoring both through Auria as well as the 18i8. Have you tried disabling monitoring in Auria? This is done by setting 'Record Monitor' to off in the Record settings.

acaonweb
Expert
Posts: 194
Joined: Tue Sep 04, 2012 3:22 am

Re: Focusrite 18i8 and aura big problems

Post by acaonweb » Thu May 29, 2014 1:35 pm

Ok
But there is a bigger problem. Infact save to hardware works until the 18i8 is powered on
If I power off, all the settings are lost

I need help, I don't know why.
iPad Air 1 iOS 10.1 WiFi+3G 128 Giga, Scarlett Focusrite 18i8
http://mustek.bandcamp.com
https://itunes.apple.com/it/album/nottu ... d976220261

Katherine_Focusrite
Expert
Posts: 48
Joined: Mon Aug 12, 2013 4:37 pm

Re: Focusrite 18i8 and aura big problems

Post by Katherine_Focusrite » Wed Jul 23, 2014 3:51 pm

Hi Guys,

We have posted a beta Scarlett MixControl 1.9b3 with a firmware update for the 18i8 which addresses this "Standalone Settings lost on Power Cycle" issue.

http://beta.focusrite.com/releases/scarlett_mixcontrol/

Please let us know if we can help you further.

Kat
Katherine Kaplan // Focusrite Technical Support

http://www.focusrite.com/answerbase/en/

acaonweb
Expert
Posts: 194
Joined: Tue Sep 04, 2012 3:22 am

Re: Focusrite 18i8 and aura big problems

Post by acaonweb » Mon Aug 18, 2014 2:35 am

Katherine_Focusrite wrote:Hi Guys,

We have posted a beta Scarlett MixControl 1.9b3 with a firmware update for the 18i8 which addresses this "Standalone Settings lost on Power Cycle" issue.

http://beta.focusrite.com/releases/scarlett_mixcontrol/

Please let us know if we can help you further.

Kat
Thanx, due i was finishing a recording session i haven't updated until today.
I've just quick test and the most problem (save to hardware) is resolved

Many thanx

Fabrizio
iPad Air 1 iOS 10.1 WiFi+3G 128 Giga, Scarlett Focusrite 18i8
http://mustek.bandcamp.com
https://itunes.apple.com/it/album/nottu ... d976220261

Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests