Latency issues in new update!!!???

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69strat
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Joined: Sat May 11, 2013 8:13 am

Re: Latency issues in new update!!!???

Post by 69strat » Sat Jul 13, 2013 10:11 pm

Experiencing serious latency here as well. Same setup with duet. New project, No plugins used, recorded guitar track, made overdub, tracks are way off. Sometimes they line up other times they don't. I've worked on 3 different projects since the update and there's no apparent rhyme or reason when the latency occurs.

RobB
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Joined: Mon Jan 07, 2013 1:32 am
Location: Adl, Australia

Re: Latency issues in new update!!!???

Post by RobB » Sat Jul 13, 2013 11:24 pm

Rim wrote:Rob,

Does it matter if you watch a movie (started in in Safari)? Or does this happen by just using Safari?

Thanks,
Rim
It was just Safari, movie was in another app.
I'm going to try and spend some more time with this today to see if I can glean any more info.

Rob
iPad Air / 128 | iOS 7.1 | Apogee Duet | Auria 1.14 | Cubasis 1.7.2
Learning to play drums

RobB
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Location: Adl, Australia

Re: Latency issues in new update!!!???

Post by RobB » Sun Jul 14, 2013 12:45 am

Okay.
Duet unplugged powered off. All apps closed. Hard reset.
Duet plugged in powered on.
Open Auria, new project. Default 256 buffer, severe latency. Same with other settings except 512 which gives distortion.
Back to home screen, opened Notes Plus, to write notes of what I'm doing. (it does have an audio notetaker though).
Straight back to Auria, several Audiobus error messages.
Project now has no inputs set in the input matrix.
Set inputs in matrix again.
Auria working perfectly.
Back to home screen open Safari to write this.

Close Auria.
Open Auria.
Set record arm on track again.
Same latency as before.
Back to home screen.
Open Safari to write this.
Back to Auria.
No latency.

:lol:

I'm pointing the finger at the Audiobus code (not that I'd have any idea really). Now that I think of it I've experienced both the latency and the distortion a couple of times starting Audiobus (rarely though). That doesn't explain only Duet users complaining though. :?
I still don't envy your job.

Rob

Update. Just usng the multitasking swipe to Safari and back to Auria fixes it!
iPad Air / 128 | iOS 7.1 | Apogee Duet | Auria 1.14 | Cubasis 1.7.2
Learning to play drums

geiger120
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Posts: 10
Joined: Fri Jul 13, 2012 2:50 am

Re: Latency issues in new update!!!???

Post by geiger120 » Sun Jul 14, 2013 4:42 am

I don't think, it's only duet users. I had the same problem with some usb interfaces with the previous version of Auria.
I had to force shutdown of Auria, start again and then it worked.
I changed back to the last version because I needed it on stage yesterday.

This is what happens with previous version every soundcheck: (Ipad4, latest software)

1. flightmode, all apps closed
2. connecting duet
3. starting auria - bad latency
4. doing hard reboot
5. starting auria again, works fine

by the way: background audio is on

here is a little video of what I'm doing with the app.
the bassdrum comes from drumagog plugin, the brushes sound is made with fabfilter, the delays come from the preinstalled plugin. I'm very much looking forward to a solution, thanks rim for making such a great tool!!!
http://www.youtube.com/watch?v=P09PeABhDPg

Rim
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Joined: Fri Dec 23, 2005 11:08 pm

Re: Latency issues in new update!!!???

Post by Rim » Sun Jul 14, 2013 4:59 am

We don't have a Duet here to test this (we're trying to get one tomorrow), but I've just tested this same setup on the 15 other interfaces we have here, and I don't see this problem on any of them, so I assume this is probably specific to the Duet. Thanks for providing detailed test steps. I'll know more when I can get my hands on one and test further.

Thanks,
Rim

geiger120
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Posts: 10
Joined: Fri Jul 13, 2012 2:50 am

Re: Latency issues in new update!!!???

Post by geiger120 » Sun Jul 14, 2013 5:31 am

I'll try it again on lexicon and let you know...

geiger120
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Re: Latency issues in new update!!!???

Post by geiger120 » Sun Jul 14, 2013 5:53 am

NO latency problem with 1.10 and lexicon / fireface ucx

Since 1.10 it seems to be duet only..

Rim
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Joined: Fri Dec 23, 2005 11:08 pm

Re: Latency issues in new update!!!???

Post by Rim » Sun Jul 14, 2013 8:33 am

This does seem to be an issue with the Duet only. I've emailed with Apogee about this, and we'll be investigating this tomorrow.


Rim

Morgan
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Re: Latency issues in new update!!!???

Post by Morgan » Sun Jul 14, 2013 3:55 pm

RIM I'm not sure if my observation on this issue will help with the Duet problem but I have a Focusrite 18i6 and on first installing the latest update to Auria I experienced the same latency issues with long delays when inputing the guitar. Something I had never experienced before. I was not using Audiobus at the time but did notice that the Audiobus mode was enabled and Audiobus live Monitoring was also enabled. Once I disabled these flags the delay dissapeared. I now ensure that when I am not using Audibus I have these flags turned off.

Trevor

Rim
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Joined: Fri Dec 23, 2005 11:08 pm

Re: Latency issues in new update!!!???

Post by Rim » Sun Jul 14, 2013 8:31 pm

Interesting. For the other users having this issue: was Audiobus mode enabled and/or Audiobus live mode? This may be unrelated, but I want to be sure.

Rim

RobB
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Location: Adl, Australia

Re: Latency issues in new update!!!???

Post by RobB » Sun Jul 14, 2013 10:44 pm

With the testing I did I didn't use Audiobus at all and made sure that AB mode and monitoring was off. Auria monitoring on.
Putting Auria in the output slot of AB doesn't create the prob.
iPad Air / 128 | iOS 7.1 | Apogee Duet | Auria 1.14 | Cubasis 1.7.2
Learning to play drums

Guilleonline
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Joined: Thu Oct 11, 2012 12:06 am

Re: Latency issues in new update!!!???

Post by Guilleonline » Mon Jul 15, 2013 11:41 am

Rim please keep us posted if it is indeed an apogee duet problem. I have put my duet purchase on hold because of this.

69strat
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Joined: Sat May 11, 2013 8:13 am

Re: Latency issues in new update!!!???

Post by 69strat » Mon Jul 15, 2013 12:46 pm

Rim wrote:Interesting. For the other users having this issue: was Audiobus mode enabled and/or Audiobus live mode? This may be unrelated, but I want to be sure.

Rim
Audiobus mode/monitoring was off.

geiger120
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Posts: 10
Joined: Fri Jul 13, 2012 2:50 am

Re: Latency issues in new update!!!???

Post by geiger120 » Tue Jul 16, 2013 4:13 am

I tried the safari fix:

1. background mode off
2. start auria
3. switch to safari and back to auria
4. works every time!!!
(audiobus mode etc. off)

silent climb
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Joined: Fri Jun 28, 2013 2:06 pm

Re: Latency issues in new update!!!???

Post by silent climb » Tue Jul 16, 2013 1:36 pm

I just tried these steps outlined above. They didn't work the 1st time but did work the 2nd time. Far from ideal though.

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