Search found 48 matches

by Katherine_Focusrite
Wed Jul 23, 2014 3:51 pm
Forum: General Discussion
Topic: Focusrite 18i8 and aura big problems
Replies: 13
Views: 6274

Re: Focusrite 18i8 and aura big problems

Hi Guys,

We have posted a beta Scarlett MixControl 1.9b3 with a firmware update for the 18i8 which addresses this "Standalone Settings lost on Power Cycle" issue.

http://beta.focusrite.com/releases/scarlett_mixcontrol/

Please let us know if we can help you further.

Kat
by Katherine_Focusrite
Thu May 01, 2014 11:32 am
Forum: Bug Reports
Topic: Focusrite Scarlett 18i20 - Update: 24 96k Recording in Auria
Replies: 7
Views: 4488

Re: Focusrite Scarlett 18i20 - Update: 24 96k Recording in A

Hi peteT, From what I see in the notes lots of testing has occurred to try and sort when or why this mysteriously stopped working. I can say that all the other units aside from the 18i20 are running fine at 96k on iOS. It looks like our Development Team is not yet sure if this is due to an issue wit...
by Katherine_Focusrite
Tue Apr 29, 2014 4:29 pm
Forum: Audio Interfaces
Topic: Focusrite Pro 40 for Auria
Replies: 1
Views: 2341

Re: Focusrite Pro 40 for Auria

Hi Ed,

Unfortunately there is no way to use a Firewire Interface with an iPad. The iPad cannot accept a Firewire connection.

You will need to look into a USB Class Compliant Interface. Focusrite makes a range of these called the Scarlett series.

Best regards.
by Katherine_Focusrite
Tue Apr 29, 2014 4:26 pm
Forum: Bug Reports
Topic: Output matrix doesn't work when slave external sync
Replies: 1
Views: 1777

Re: Output matrix doesn't work when slave external sync

Hi Koji, Can you tell me a bit more about your setup? What other external device are you syncing to? Have you saved the MixControl settings with the Sync already Locked? You need to save the Sync Source SPDIF with a LOCK for it to take, otherwise upon disconnecting from USB it will go back to Intern...
by Katherine_Focusrite
Thu Apr 17, 2014 6:16 pm
Forum: Audio Interfaces
Topic: Spdif workaround for unsupported interfaces?
Replies: 2
Views: 3136

Re: Spdif workaround for unsupported interfaces?

You can certainly set the Scarlett to sync to the SPDIF coming to it from an external unit while connected to the iPad. You need to make sure that when you set up the Scarlett in MixControl on your computer you have Sync Source set to SPDIF and are getting a Lock. Once you Save that to Hardware it s...
by Katherine_Focusrite
Mon Mar 31, 2014 3:52 pm
Forum: Audio Interfaces
Topic: How to keep FocusRite 18i8 channels inst
Replies: 18
Views: 12575

Re: How to keep FocusRite 18i8 channels inst

Hi Everyone, Our Development Team is looking into why this issue is happening. It seems to relate to filling up the memory on the unit. However we have a work around for you to get this running for you now. First connect the unit to your computer. Create your desired setup. In MixControl hit File > ...
by Katherine_Focusrite
Mon Mar 24, 2014 6:11 pm
Forum: Audio Interfaces
Topic: Focusrite Pro 40 MacBook Pro 2013
Replies: 3
Views: 3201

Re: Focusrite Pro 40 MacBook Pro 2013

Hi guys!

The Rocketfish cable with adapter set never works.

I get calls about it all the time.

Just use a plain 6 pin to 9 pin cable.

If you did not get one let me know your mailing address and serial number of the unit and I will send you one.

Best Regards
by Katherine_Focusrite
Mon Mar 24, 2014 11:42 am
Forum: Audio Interfaces
Topic: How to keep FocusRite 18i8 channels inst
Replies: 18
Views: 12575

Re: How to keep FocusRite 18i8 channels inst

Hi everyone, Just providing an update on this. I received an email on this case, I believe from one of the posters here. Based on further information provided in that email I believe this is possibly related to the firmware issue previously on the 8i6 I spoke about above, though I cannot be sure yet...
by Katherine_Focusrite
Thu Mar 13, 2014 4:33 pm
Forum: Audio Interfaces
Topic: Confused with Auria and Scarlett 6i6 setup
Replies: 1
Views: 2648

Re: Confused with Auria and Scarlett 6i6 setup

Hi Tomatic, Here is how you should route this in MixControl. In Mix 1 Tab you should be able to see the incoming Signal from both your Microphone, Input 1, and your Mac's Skype Output through the Griffin, Input 4. Thus Mix 1 is the Final Mix that you want going to your headphones and Tascam. (Please...
by Katherine_Focusrite
Thu Mar 13, 2014 4:12 pm
Forum: Audio Interfaces
Topic: Made for iPad from Focusrite
Replies: 23
Views: 18323

Re: Made for iPad from Focusrite

Hi richardyot, how does the monitoring work on this if there is no mix knob? With direct monitoring how do you control the playback level of the DAW vs the live vocal or instrument? With the Direct Monitor on you are hearing the live Gain of the Mic Pre or Line/Inst in. Set your headphone level to t...
by Katherine_Focusrite
Thu Mar 13, 2014 3:51 pm
Forum: Audio Interfaces
Topic: How to keep FocusRite 18i8 channels inst
Replies: 18
Views: 12575

Re: How to keep FocusRite 18i8 channels inst

Hi everyone, The "Save to Hardware" feature in MixControl was never broken. There was firmware issue on the 8i6 specifically that caused the unit to loose it's saved settings when Power Cycled. http://auriaapp.com/forum/viewtopic.php?f=21&t=10095&p=19693&hilit=save+to+hardware#p19693 At that time yo...
by Katherine_Focusrite
Thu Feb 27, 2014 6:32 pm
Forum: Audio Interfaces
Topic: Made for iPad from Focusrite
Replies: 23
Views: 18323

Re: Made for iPad from Focusrite

Hi Dominic, I see you also posted in another thread which I just replied too, so apologies if this is double posting. Only these three lowest priced units do not have a volume selection on the Monitoring. While I understand your frustration with the hardware I can say that you will not see a more ex...
by Katherine_Focusrite
Thu Feb 27, 2014 6:21 pm
Forum: General Discussion
Topic: Blue Snowball vs. Blue Yeti vs. Apogee Mic ?
Replies: 9
Views: 6943

Re: Blue Snowball vs. Blue Yeti vs. Apogee Mic ?

All the MFi (Made For iOS) Focusrite interfaces have a direct monitor button, which gives you zero latency monitoring. However, it does not allow you to blend the amount of software return with the direct signal, meaning you have to adjust the software (DAW) master level in Auria (or whatever app y...
by Katherine_Focusrite
Thu Feb 20, 2014 8:10 pm
Forum: Audio Interfaces
Topic: Made for iPad from Focusrite
Replies: 23
Views: 18323

Re: Made for iPad from Focusrite

Hi Dominic, Apologies that you are unhappy with the Direct Monitor feature on this particular unit. You are fully able to do what you describe on most of our units, such as the 2i4 with a Direct Monitor Blend Knob, or any unit with our MixControl software, which has much much more advanced Monitorin...
by Katherine_Focusrite
Thu Feb 20, 2014 8:06 pm
Forum: Audio Interfaces
Topic: Focusrite Scarlett 2i2 issues
Replies: 11
Views: 16882

Re: Focusrite Scarlett 2i2 issues

Hi BGR, This does sound more than an issue from the iPad Driver or Hardware. The green light in no way indicates the unit is not powered. For example using any of our Scarletts in Standalone Mode they will never have a USB light on, as there is no USB connected, but they pass audio and work as Line ...